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Legal

Privacy Policy

Last updated: June 2026

1. Who we are

NEOCR LTD is the data controller for personal data collected through this website. We are registered in England and Wales under company number 15664816.

Contact: info@neocr.co.uk

2. What data we collect

We may collect the following personal data when you use this website or contact us:

  • Identity data — name
  • Contact data — email address, telephone number
  • Enquiry data — the content of messages you send us
  • Technical data — IP address, browser type, pages visited (via analytics)

3. How we use your data

We use your data to:

  • Respond to enquiries about property stays, development projects, or services
  • Send you updates about The Chopwell development if you have registered interest
  • Improve our website and services
  • Comply with legal obligations

Our lawful basis for processing is legitimate interests (responding to enquiries) and consent (where you have given explicit consent, e.g. via our contact form).

4. Data retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. Enquiry data is held for up to 24 months. You may request deletion at any time.

5. Third parties

We may share your data with:

  • Booking.com — if you book The Alex via their platform (see Booking.com’s own privacy policy)
  • Email service providers — to send and receive communications
  • Analytics providers — to understand website usage (where consent is given)

We do not sell your personal data.

6. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing or request restriction
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at info@neocr.co.uk.

7. Cookies

This website uses cookies. See our Cookie Policy for full details.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised.